These guys fight tooth and nail to keep every customer because if they don't meet their numbers they don't get paid.
Comcast uses "gates" for their incentive pay, which means that if you fall below a certain threshold (which tend to be stretch goals in the first place) then instead of getting a reduced amount, you get 0$.
The CAEs (customer service reps) watch these numbers daily, and will fight tooth and nail to stay above the "I get nothing" number.
Not that he does me any favors, because he doesn’t, but he’s a real professional. We’ve heard you’re going to be announcing your foreign policy team shortly… TRUMP: Well, I hadn’t thought of doing it, but if you want I can give you some of the names… But that’s a group of some of the people that we are dealing with.And by the way, Bob Costa is an excellent reporter, I’ve found him to be just an excellent reporter.They come with sharp ideas, crisp resumes, and sometimes even a folder with "Business Insider" printed on it to hold extra copies of their clips.(I'm happy to report that we have four Newhouse alums at Business Insider, all of whom were amazing hires.) I've also had many disappointing interviews.